Contact Us


1200 Lakeside Drive
Bannockburn, IL 60015
(800) 423-2090

For general questions about VONVENDI® [von Willebrand factor (Recombinant)], the MIX2VIAL device, reimbursement support, or this site, please call the Hematology Support Center to speak with one of our customer service representatives.

Hematology Support Center

For general VONVENDI information, including reimbursement support and ordering educational material, please call 1-888-229-8379 Monday-Friday between 8:30 AM–8:00 PM ET.

If you have a clinical question regarding VONVENDI, please contact Shire Medical Information.

Medical Information
1-866-4BIOSCI (424-6724)
Monday–Friday 9 AM–5 PM (ET)